Synopsis
| License | Gibraltar The Gibraltar Government has granted a license to 32Red Plc, which operates the online casino and the poker room 32Red on the Internet in accordance with the provisions of the Gaming Ordinance of Gibraltar. |
| Minimum age required | 18+ |
| French residents accepted | No |
| Exists since | 2002 |
| Currencies accepted | Euro (€) – USD ($) – Sterling Pounds (£) – CAD – JPY |
| Payments accepted | Financial transactions at 32Red via credit card and debit card are processed by Barclaycard Merchant Services (BMS), a leader in the UK. 1. Deposit Methods: Credit cards, debit cards, Moneybookers, Neteller, Paypal, ClickandBuy, Click2Pay, EcoCard, EntroPay, Paysafe, Ukash, Direct Bank Transfer. 2. Withdrawal Methods: Credit cards, debit, Moneybookers, Neteller, Paypal, ClickandBuy, Click2Pay, EcoCard, EntroPay. |
| Minimum deposit | 25 (€-£-$) |
| Games | 450+ To entertain you, the online casino 32Red offers the experience of a high-end casino with an established reputation in the online casino market. 32Red Mobile Casino The mobile casino is managed and operated by the same team as the award-winning online casino 32Red. It provides the same service and games on your mobile phone. Play one of the 19 mobile casino games, blackjack mobile roulette … |
| Software | Microgaming |
| Download required | Your choice. You can download the software on your computer or use the flash version directly on the site. |
| Mobile platform | Yes |
| Bonus | 50 (€-£-$) welcoming bonus on your first deposit, and great monthly bonus offers afterwards. In addition, the casino offers one of the most advanced loyalty programs of its kind with its “ruby red”. |
| Playthrough | 30X bonus + deposit |
| Virtual / entertainment mode | Yes! You can register as a real money player or not (for practice). |
| Payout | Payout : 32RED CASINO Payout : 32RED MOBILE CASINO |
| Miscellaneous | In March 2005, 32Red strengthened its position as the first online gaming company in the UK by entering the London Stock Exchange. |
Bonus
After having received your welcome bonus, you can start playing immediately to all your favorite games. But to make a withdrawal, you must have bet at least 30 times the amount of your deposit plus the bonus you received (in other words, the wager is of 30x).
Please note that the contribution of the casino games towards satisfying the wager varies depending on the games. The slot machines, the keno and the scratch cards count for 100%, but the other games count from 0% up to 50%.
Be sure to check all this on the official website of the casino before you claim your bonus (if you want to), and before playing (if you choose to claim your bonus). In case of discrepancy between the conditions listed here and the conditions posted on the official website of the casino, it is the conditions posted on the official website of the casino that apply.
Besides the welcome bonus, 32 Red offers other bonuses such as the monthly bonus of 32 tokens given to all players who will have deposited at least 32 € in the previous month.
These 32 chips are subject to a “wager” of 30 times the initial deposit plus bonus.
32Red also offers a loyalty program called Ruby Red. Its operation is as follows:
Each time you bet a cumulative 10 tokens on any slot machine (except the ones with a progressive jackpot), you earn a Ruby Red. Whenever you have 1,000 Ruby Reds, you can redeem them against 10 free casino chips.
Playthrough
If you deposit 50 (€-£-$), you will have a total of 100 € with the bonus. If you play the slot machines which contribute 100% towards satisfying the wager of 30x, you will need to have bet 3,000 € (100 € x 30) before you will be able to withdraw your potential earnings.
Support
32Red’s support team is renowned in the whole world. It is ready to assist you 24 hours out of 24, 7 days out of 7 and 365 days a year. At 32Red, the support staff get the best training in the industry. They are able to solve any problem and to answer any question immediately. The service is French is only provided on weekdays, and during business hours.
32Red’s motto is to do what it takes to please you. Your satisfaction is their number 1 priority. That’s why they encourage you to provide your feedback using any of the following:
1. Email Support
2. Helpline
3. Fax
4. Live Chat
Miscellaneous
32Red wins Gold for the best customer service of a casino with the Gambling Online Magazine.
Over the last 5 years, 32Red has devoted its efforts to ensure that every player who visits the casino receives first class customer service. 32Red Casino, which has raised the industry standards with respect to the level of assistance the players can expect, received the Gold Medal of Gambling Online Magazine for the best customer service provided by a casino in 2006. The Director of Operations, Pat Harrison, when receiving the award, praised the excellent work of all the 32Red staff whose tireless efforts ensure that the players’ satisfaction remains the first priority.
The provider of the 32Red casino software, Microgaming, was not far behind. They won the silver medal for the best casino software.
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